Tuesday, April 10, 2007

Target sucks a little less

I got resolution on my Target customer service issue last week. I got a note from a regional director apologizing for my poor "guest services" experience and enclosing a $25 gift card. The gift card was nice, but the bigger issue for me was that they train their customer service desk to actually treat their customers like "guests" (since that is what Target is so big on). I hope that the snotty kid I dealt with got a good corporate smackdown.

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