Monday, March 19, 2007
Target sucks
Wow. My first blog and my first post. And what drove me to it? Just the need to vent (albeit in an abbreviated, anonymous way) about one of the worst customer service experiences of my life. I won't bore you with too many of the details here, but just let me warn you to check your receipt before you leave Target and to not take the advice of its employees, because if they mistakenly double-charge you for an item, and if you don't notice it until you're already home, and if you call the store and are told to bring the receipt in anytime to fix the mistake, when you bring the receipt in two weeks later, you will be told that nothing can be done for you and that you have to pay for an item that you didn't buy and that was mistakenly charged to you by no fault of your own. The full story in all its glory has been sent to Bob Ulrich, CEO of Target. Hi Bob! Hope you can fix this for me!
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